We are looking for team members who are inspired to do their best work to build a leading legal-tech company. We are looking for people in engineering, product management, marketing, sales, and support.
Clarra is a fast-growing legal tech company that provides a law practice and legal case management software-as-a-service (SaaS) application that enables law firms to simplify management and accelerate growth. By addressing the unique needs of law firms to track and manage matters, events, deadlines, timekeeping, expenses, and contacts, we allow firms to improve caseload efficiency, eliminate errors, meet deadlines, improve transparency, and improve profitability.
We are seeking a Director of Customer Success (DCS) to ensure that our customers are able to realize all of the features and benefits of Clarra fully. The Director of Customer Success will be responsible for building a team of Customer Success Managers who work directly with our customers to educate, customize the application, onboard users, and project manage the overall implementation.
The Director of Customer Success should be very familiar with the operations of a plaintiffs’ law firm and how to prepare attorneys for hearings, trials, and meetings. The person should also have experience providing and managing customer support within the legal sector.
Hear directly from our clients about their experiences with Clarra. Discover how Clarra matter management system has transformed their practices, enhancing efficiency and client satisfaction.
Clarra is working great, and I can check the status of the case regardless of where I am. Thanks to Clarra, I was prepared to meet and confer with the opposing counsel.
I look forward to the upcoming discovery and other deadlines. Now I can schedule my vacation or time away from the office much more easily. I can see the ‘picture’ of the entire case.
“Clarra helped our firm to improve the management of our contingency cases. Their team made the transition easy by working diligently on planning, onboarding, and training. They were also able to quickly integrate with our systems to improve visibility and reporting. It’s been great working with Clarra.”
“Clarra has been an essential part of growing our firm. As the single source of truth, we use Clarra to track all documents, events, billing, expenses, and contacts for all matters.”
“Clarra is the most intuitive case management software I’ve ever seen.”
We are excited to unite with Clarra, affirming our commitment to empower law firms to concentrate on their legal practice while we streamline the business aspects.
By merging Clarra’s sophisticated case management capabilities with our industry acumen, we’re setting a new standard for law firm efficiency.